Changes in Water Bill Delivery Coming
Effective with the current billing, the City will be switching from the post card-sized bill to a regular letter-sized paper format.
This change is intended to resolve several issues, one of those being the high incidence of cards “vanishing” in the US Postal System. The letter-sized invoice will also allow for additional information to be included along with the bills, such as flyers for City events, newsletters, etc. For those of you receiving multiple bills, it will also streamline that process. Overall, it should be a much more efficient means to dispatch the bills. If you have any other questions or concerns, please feel free to call City Hall (815.493.2431) and speak with Denise or Donna. You can also email them at email@example.com or at firstname.lastname@example.org respectively.
Also, don’t forget about the online bill paying option! Just click here to go to that site.